Customer Care

For information about products, orders, returns & exchanges and all online support, please feel free to contact us at klaudia[at]

Support operation times are:
Monday - Friday: 10am - 5pm CET

Generally all inquiries are answered in the order they are created.  Occasionally, due to some requests requiring more time than others and also due to excessive demand, a reply may take longer than one business day. Please  accept our apologies in advance for any reply that exceeds this time frame, but  be assured we are working hard to get back to you as quickly as possible to  provide a considered response.